ALL IN ONE DAY: The series (Kabanata VIII)

Day 8


May 27, 2010


What I did today:

• Handled and queued Technical Support Calls
• Assisted troubleshooting and fixing map network drives
• Handled signing of acknowledgments and distribution of receipts
• Round checked LCD Monitors around the training center
• Set-upped PC
• Wrapped Monitors and PC units
• Tested and Labelled Headphones
• Assisted in inventory of Packaged PC and Monitor units
• Checked PC Specifications 
• Installed software
• Clerical Duties

Busiest day so far again. If you read my checklist, i changed it into bullets because it is not done on a certain order and what you have just read is the revised activities that commenced earlier this day. I changed it into a more specific description just to be concise. 

Going back, this day was colder than the previous ones. The rain also fell hard this morning but fortunately, it did stopped when we arrived at the office. 

Conclusively, I handled more activities now. I was confident now at my duties. I owe some of these training to my mentors, supervisors, as well as my co-intern. I think what I do lack now is communication skills. But, there is a sure room for that in the future. But for now,  I think I should enhance more my skills and abilities and learn more from my present environment.

ALL IN ONE DAY: The series (Kabanta VII)

DAY 7 


May 25, 2010

What I did today:
            1. Attend to calls for support
            2. Round check on all LCD Monitors
            3. Wrap PC
            4. Check and Verify System Unit Specifications
            5. Set-up PC
            6. Technical Support
            7. Install Software/Applications
            8. Industrial Duties


"I had so much to tell that I need to divide it into two parts (ready?)"

BAD: At one point, why do I need to mention the worst part first? This is because of the good and better things that happened later on. (So let's see) I had to commute early because of some matters. In fact, this is my first time to go to the office just by myself. I was really frustrated that I made a wrong decision not to stop at one station and that led me to walking for several blocks to reach that other station. I was really perspiring at that moment. When the train had arrived, someone or "they" pushed me harshly just to sit to better seats. I thought afterwards, why do they need to do that, if they can perform it in a well-organized manner.

BETTER: Surprisingly, I arrived earlier than others. (I thought I would be late for the first time!) Today has less calls and more engaging activities, which I prefer most. If you will re-read my checklist, This, so far is the busiest day. I am glad that I handled calls better than the last time, I also get to finish my tasks faster than my average time. I also experienced my first unattended technical support, which I am really proud because of this achievement. I also got my personal computer unit and hopefully in the future, my account. I experienced the LOVE which stands for "Love Of Vending Experience" twice. And even though I departed later than my usual time, I am still overwhelmed and ecstatic about the great things that happened to me this day. Thank You God!

ALL IN ONE DAY: The series (Kabanata V)

Day 5

May 21, 2010

What I did today:

     1.Attend the calls for Technical Support

     2.Assist in Technical Support

     3.Industrial Duties

     4.Clerical Duties

Today was an unpredictable one. The day kicked off just right that I become confident enough to handle and manage calls for tech support. However, I began missing out the necessary details during one call. Crap. I felt that my mind was floating gracefully in thin air or is it just because of the elevator? that I do not know. At the end of a day, I was supposed to be joining one activity after our work that something happened. The get-together activity was cancelled. I didn't know the exact reason but somehow I felt relieved at some point. On the other side, I was glad because I finally received my I.D! 

Today I have learned that there are certain circumstances that happen in our life, and we have the option on whether accepting it or regretting it, but in the end, we should be accountable on whatever decision we make. Again, one thing is for sure, If we put our trust in the Lord, surely good things will happen to your life.

I personally thank our Good Lord for this opportunity and to Him all the glory, honor, and praises!