ALL IN ONE DAY: The series (Kabanata XIV)

Day 14

June 17, 2010

What I did today:

• assisted in the production of media team
• replaced defective PS/2 mouse
• labelled defective system units
• assisted troubleshooting block-out PCs
• Handled and queued tech. support calls to be fixed
• Assisted in installing U130 
• Done cable management
• Assisted fixing smartQ monitors
• Fetched system units and peripherals from stock room

This is one of my memorable days. First of all, I had finished my internship today. However, I got a mixed feeling of gladness and a bit of sadness after that very hour. I felt very glad that I made it to the number of hours needed from ours, and finally I can concentrate more on our research-making, I felt sad because I had to leave this early and as a matter of fact, they were surprised that I finished earlier than they expected. How I wish that I could stay and bond with my mentors longer. How I wish that I could learn more things in the field that I am heading in. How I wish that I should have learn more things only if I stay. But reality is, It is time to  move forward, for there are lots of things to do.

Second, I was happy to be involved in this one-of-a-kind experience. I felt I was really a regular employee, I felt I belong, and I felt the real world, even face to face. I also learned a lot of practical and even technical knowledge about my chosen field. I also got to deal with demands and pressure which is all right for me, because It is a way of conditioning myself along the way. I also get to celebrate my birthday in a environment that I perhaps belong in the future. (Who knows?)

Third, I met people that does not hesitate to teach what they knew and to share things that I will be needing in the future. I am very thankful for these people (sorry, I cannot mention names because it is unethical, to think that a reader from any part of the world can view such information and eventually use them at the expense of others. That, I cannot permit to happen, and after all I signed the "Oath of Confidentiality" anyway.) and also to God for allowing these things to happen in my life.

To YOU

To my "possible" avid reader/s: this might be the end of the series or who knows? It might be the beginning of a new chapter in my life. God, let your will be done.

14 days down, more exhilarating, exciting, and blessed days to come.

        God bless everyone!

ALL IN ONE DAY: The series (Kabanata XIII)

Day 13
June 15, 2010

What I did today:

• Handled and queued Technical Support Calls
• Assisted in installing all-in-1 PC 
• Fetch and Deliver Peripherals
• Assisted in production of Media team
• Get PC Specifications
• Clerical Duties
• Industrial Chores
• Wrapped PC and Peripherals

Today was one of my special days. You want to know why? Because, it's my birthday!

Well, this birthday was not even ordinary nor very extravagant, it was just explicitly exciting and engaging. First off, I slept late but I woke up very early. Next, the "train" event. If Japan is to Bullet Train, then Philippines is Light Railway Transit (LRT) / Metro Railway Transit (MRT). For most Filipinos, these are the ways that they can hop into any place faster and hopefully safer. Now back to the "train" event. I went to the station just in time for the next train to arrive. But looking to my mobile phone, It was still too early. For the first time in history, I was so frustrated that I am very early! Nevertheless, I just waited for the next train, anyway the time is rush hour so I will not have any problems waiting for the next one. And Alas, a BETTER train arrived, and I got a prized seat at the middle.  

I thought I will go through the day without anyone knowing it's my day. Unfortunately, because of Social Media Networks and "Tsismis" here and there, They had blown my cover and I had to admit that its my birthday. Way to go!

With regards to my work, I was having a good time performing my duties and getting along with my officemates. But on the other hand, I was sad that i need to leave days later because I am not a regular employee. I had developed some good working relationships with them but unfortunately, some good things never last.

It feels like a normal day, but the impact of social media such as Facebook and others created less beeps and more pops and more posts in the digital world. I was happy though that I get to reconnect to my friends and to my loved ones. I was really hoping that they did not forget me, and it was true enough. I love you guys!

"Maraming Salamat sa lahat ng bumati at naki-saya, binuhay niyo ang katawang lupa ko! God bless!"

13 days down, only 1 more to go. 

ALL IN ONE DAY: The series (Kabanata XII)

Day 12

June 10, 2010

What I did today:

• Round-checked on all LCD Monitors
• Handled and queued Technical Support Calls
• Assisted in installing network printer
• Assisted in deploying PC
• Assist in production of Media team
• Set-upped PC
• Formatted PC
• Installed Software
• Clerical Duties
• Industrial Chores
• Wrapped Peripherals
• Installed Peripherals

What-a-day! I was still exhausted about everything that transpired. I want to sleep, and to rest. But I don't want to disappoint whoever my readers are. My unknown group of followers, Ah! what a dream! But, I am still working at everything and may be someday, I would be able to host my own site. DREAMS! 

The routine was very similar, I had to check this, set-up this, do this, or go to this area. Well, what I am experiencing is the same routine I will be doing months later. I remembered one of my mentors said that these activities are the same activities that I will be doing in case I am hired. I also have a slight feeling that this is actually a training ground for their prospective employee/s. Well, whether my feeling is true or not, I am really proud that I get to engage with the real world and experience what is to be an I.T personnel.

Today, I had more time doing our thesis, and indeed glad because they are not strict about it. I even had good laughs and some sharing with my mentors as well of my supervisor. However, something like a "reality check" happened in the late afternoon. I do not know what really happened but after I returned, "they" had suddenly realized their errors. 

Yes, it's true. It's not really good when you're pushed to the boundaries. But I know "they" learned their lesson.

The rain fell hard this afternoon, and that caused us eating at a nearby fast food chain. 

12 down, 2 to go.

ALL IN ONE DAY: The series (Kabanata XI)

Day 11

June 8, 2010

What I did today:

• Round-checked on all LCD Monitors
• Handled and queued Technical Support Calls
• Assisted troubleshooting PC
• Set-upped & Deployed PC
• Formatted PC
• Installed Software
• Clerical Duties
• Industrial Chores
• Wrapped Peripherals

Lots of strange stuff today. First, I brought my umbrella for no reason, (maybe it's a natural tendency for me to be prepared at all times; Boyscout per se. Second, lots of people encouraged me to do something but at the back of my mind again, still commands me to do otherwise. I still believe in one philosophy, "The future is a like a treasure in a map, we must choose wisely the right paths to take in order to reach the prize."  I think I must weigh and consider. Third, I saw a mice at one of our "RESTRICTED" rooms. Strange? Yes, it really happened. It might had been frightened the moment I saw it because it rapidly run away from me. Lastly, what I expected did not really happened, but what happened later is really fun.

Happy Birthday to one of my cousins. ASN BROTHERHOOD rocks!

Happy Birthday to all of my friends, acquaintances, classmates and schoolmates who has just added another year in their lives!

Happy Birthday to all! ...Just to be sure :)

And, a week after this day, may be one of my special day!

11 days down, 3 to go!

ALL IN ONE DAY: The series (Kabanata X)

Day 10

June 3, 2010

What I did today:

• Handled and queued Technical Support Calls
• Assisted troubleshooting PC
• Set-upped & Deployed PC
• Formatted PC
• Installed Software
• Clerical Duties
• Industrial Chores

Today's theme was Independence & Trust. I was sad though that I would not have a companion anymore because my co-intern just finished his internship with the company last time. and;

I was pissed off by various things today. First, It rained while I'm on my way to the office. Second, was long queues and unpredictable clients. Third, I was expecting something, but it didn't happen. Fourth, by the persons who are simply happy-go-lucky, and Finally, I lost something that is very important! "RAWR!"

Still, on the brighter side of this day, I am happy because I was entrusted with doing tasks alone. In short, my mentor/s are gaining their trust in my skills and abilities. I was also becoming more comfortable in my duties and I get along with my mentors.

10 Days has passed, 4 days to go.

ALL IN ONE DAY: The series (Kabanata IX)

Day 9

June 1, 2010

What I did today:

• Round checked LCD Monitors around the training center
• Handled and queued Technical Support Calls
• Assisted troubleshooting and replacing printer
• Assisted in Production of Media
• Assisted in Installing UPS
• Reset the Wireless Router
• Set-upped PC
• Help desk

More challenging tasks today.  I had a good time performing my tasks and I am also gaining a lot of confidence for I am getting more familiar with the field I am heading in the future. 

While I am writing this post for this blog, I am experiencing  a mild headache, maybe due to changing weather conditions and I think my body misses the work. Furthermore, I am still recovering from the weekend slumber and the stress that schoolworks gave. More Adjustments to go!

My co-intern just had his last day at the office. Good Job! See you soon!

I had a really hectic schedule but some folks would think that writing this post is just a waste of time. Yes, it eats up a parcel of my precious time, but this art of writing helps me to express what I feel and share my experiences with the whole world. 

ALL IN ONE DAY: The series (Kabanata VIII)

Day 8


May 27, 2010


What I did today:

• Handled and queued Technical Support Calls
• Assisted troubleshooting and fixing map network drives
• Handled signing of acknowledgments and distribution of receipts
• Round checked LCD Monitors around the training center
• Set-upped PC
• Wrapped Monitors and PC units
• Tested and Labelled Headphones
• Assisted in inventory of Packaged PC and Monitor units
• Checked PC Specifications 
• Installed software
• Clerical Duties

Busiest day so far again. If you read my checklist, i changed it into bullets because it is not done on a certain order and what you have just read is the revised activities that commenced earlier this day. I changed it into a more specific description just to be concise. 

Going back, this day was colder than the previous ones. The rain also fell hard this morning but fortunately, it did stopped when we arrived at the office. 

Conclusively, I handled more activities now. I was confident now at my duties. I owe some of these training to my mentors, supervisors, as well as my co-intern. I think what I do lack now is communication skills. But, there is a sure room for that in the future. But for now,  I think I should enhance more my skills and abilities and learn more from my present environment.

ALL IN ONE DAY: The series (Kabanta VII)

DAY 7 


May 25, 2010

What I did today:
            1. Attend to calls for support
            2. Round check on all LCD Monitors
            3. Wrap PC
            4. Check and Verify System Unit Specifications
            5. Set-up PC
            6. Technical Support
            7. Install Software/Applications
            8. Industrial Duties


"I had so much to tell that I need to divide it into two parts (ready?)"

BAD: At one point, why do I need to mention the worst part first? This is because of the good and better things that happened later on. (So let's see) I had to commute early because of some matters. In fact, this is my first time to go to the office just by myself. I was really frustrated that I made a wrong decision not to stop at one station and that led me to walking for several blocks to reach that other station. I was really perspiring at that moment. When the train had arrived, someone or "they" pushed me harshly just to sit to better seats. I thought afterwards, why do they need to do that, if they can perform it in a well-organized manner.

BETTER: Surprisingly, I arrived earlier than others. (I thought I would be late for the first time!) Today has less calls and more engaging activities, which I prefer most. If you will re-read my checklist, This, so far is the busiest day. I am glad that I handled calls better than the last time, I also get to finish my tasks faster than my average time. I also experienced my first unattended technical support, which I am really proud because of this achievement. I also got my personal computer unit and hopefully in the future, my account. I experienced the LOVE which stands for "Love Of Vending Experience" twice. And even though I departed later than my usual time, I am still overwhelmed and ecstatic about the great things that happened to me this day. Thank You God!

ALL IN ONE DAY: The series (Kabanata VI)

DAY 6


May 24, 2010

What I did today:
          1. Attend to calls for support
          2. Assist in Technical Support
          3. Format PC
          4. Install Operating System and Software/Applications
          5. Set-up and Deploy PC
          6. Clerical Duties

This day started a little bad because of my stomach ache. I cannot concentrate well on my work and since this is the first day of the week, there are a lot of duties and tasks to perform. Fortunately, after having my lunch, I felt better and a bit energized for the coming hours. The heaviest and the meanest task for the day is setting up the UPS (Uninterrupted Power Supply) which was very heavy. This is my first time to assist in deploying a PC so I was really trying to perform well but the UPS was not cooperative at all. I was frustrated a bit but I became happy when we finally finished the day's work.

Note: If you are a bit curious why this post is not uploaded early in this blog is because of my cousin's arrival here in Manila. We ate and had some updating and sharing and this lasted till midnight. So I decided to postpone it and do it today (2010-04-25) for I still have to attend my on the job training. 

        

        

          

ALL IN ONE DAY: The series (Kabanata V)

Day 5

May 21, 2010

What I did today:

     1.Attend the calls for Technical Support

     2.Assist in Technical Support

     3.Industrial Duties

     4.Clerical Duties

Today was an unpredictable one. The day kicked off just right that I become confident enough to handle and manage calls for tech support. However, I began missing out the necessary details during one call. Crap. I felt that my mind was floating gracefully in thin air or is it just because of the elevator? that I do not know. At the end of a day, I was supposed to be joining one activity after our work that something happened. The get-together activity was cancelled. I didn't know the exact reason but somehow I felt relieved at some point. On the other side, I was glad because I finally received my I.D! 

Today I have learned that there are certain circumstances that happen in our life, and we have the option on whether accepting it or regretting it, but in the end, we should be accountable on whatever decision we make. Again, one thing is for sure, If we put our trust in the Lord, surely good things will happen to your life.

I personally thank our Good Lord for this opportunity and to Him all the glory, honor, and praises!

ALL IN ONE DAY: The series (Kabanata III)

DAY 3


May 19, 2010

What I did today:
     1. Attend to calls for support
     2. Troubleshoot PC
     3. Assist in Technical Support
     4. Repackage and Deliver PC

I was getting used to what I am doing, although I need more training and coaching on the side with the help of my mentors. I love my coffee breaks at the afternoon, where I can take a break and have a chance to sip through some warm and freshly brewed coffee. "delicioso!" I also had good times with my co-intern who smartly shared some tips and tricks and some good laughs on the side. Although today's work is exhausting, I was really happy that I get to work with these things. I'm learning more that what I gained from school indeed. Truly, "Experience is the best Teacher".

ALL IN ONE DAY: The series (Kabanata I)

DAY 1    

May 17, 2010

What I did today:

1.  Orientation about the company and my tasks as an intern

2.  Observation and Familiarization with the workplace and the staff

3.   Attend the Calls for Technical Support

4.   Assemble and Troubleshoot PC

5.    Industrial Activities

Today was a fine day. I was really enthusiastic and excited to work for the company. It was a bit exhausting and very uneasy because it was my first day but I really enjoyed the whole experience.