ALL IN ONE DAY: The series (Kabanata XIV)

Day 14

June 17, 2010

What I did today:

• assisted in the production of media team
• replaced defective PS/2 mouse
• labelled defective system units
• assisted troubleshooting block-out PCs
• Handled and queued tech. support calls to be fixed
• Assisted in installing U130 
• Done cable management
• Assisted fixing smartQ monitors
• Fetched system units and peripherals from stock room

This is one of my memorable days. First of all, I had finished my internship today. However, I got a mixed feeling of gladness and a bit of sadness after that very hour. I felt very glad that I made it to the number of hours needed from ours, and finally I can concentrate more on our research-making, I felt sad because I had to leave this early and as a matter of fact, they were surprised that I finished earlier than they expected. How I wish that I could stay and bond with my mentors longer. How I wish that I could learn more things in the field that I am heading in. How I wish that I should have learn more things only if I stay. But reality is, It is time to  move forward, for there are lots of things to do.

Second, I was happy to be involved in this one-of-a-kind experience. I felt I was really a regular employee, I felt I belong, and I felt the real world, even face to face. I also learned a lot of practical and even technical knowledge about my chosen field. I also got to deal with demands and pressure which is all right for me, because It is a way of conditioning myself along the way. I also get to celebrate my birthday in a environment that I perhaps belong in the future. (Who knows?)

Third, I met people that does not hesitate to teach what they knew and to share things that I will be needing in the future. I am very thankful for these people (sorry, I cannot mention names because it is unethical, to think that a reader from any part of the world can view such information and eventually use them at the expense of others. That, I cannot permit to happen, and after all I signed the "Oath of Confidentiality" anyway.) and also to God for allowing these things to happen in my life.

To YOU

To my "possible" avid reader/s: this might be the end of the series or who knows? It might be the beginning of a new chapter in my life. God, let your will be done.

14 days down, more exhilarating, exciting, and blessed days to come.

        God bless everyone!

ALL IN ONE DAY: The series (Kabanata XI)

Day 11

June 8, 2010

What I did today:

• Round-checked on all LCD Monitors
• Handled and queued Technical Support Calls
• Assisted troubleshooting PC
• Set-upped & Deployed PC
• Formatted PC
• Installed Software
• Clerical Duties
• Industrial Chores
• Wrapped Peripherals

Lots of strange stuff today. First, I brought my umbrella for no reason, (maybe it's a natural tendency for me to be prepared at all times; Boyscout per se. Second, lots of people encouraged me to do something but at the back of my mind again, still commands me to do otherwise. I still believe in one philosophy, "The future is a like a treasure in a map, we must choose wisely the right paths to take in order to reach the prize."  I think I must weigh and consider. Third, I saw a mice at one of our "RESTRICTED" rooms. Strange? Yes, it really happened. It might had been frightened the moment I saw it because it rapidly run away from me. Lastly, what I expected did not really happened, but what happened later is really fun.

Happy Birthday to one of my cousins. ASN BROTHERHOOD rocks!

Happy Birthday to all of my friends, acquaintances, classmates and schoolmates who has just added another year in their lives!

Happy Birthday to all! ...Just to be sure :)

And, a week after this day, may be one of my special day!

11 days down, 3 to go!

ALL IN ONE DAY: The series (Kabanata X)

Day 10

June 3, 2010

What I did today:

• Handled and queued Technical Support Calls
• Assisted troubleshooting PC
• Set-upped & Deployed PC
• Formatted PC
• Installed Software
• Clerical Duties
• Industrial Chores

Today's theme was Independence & Trust. I was sad though that I would not have a companion anymore because my co-intern just finished his internship with the company last time. and;

I was pissed off by various things today. First, It rained while I'm on my way to the office. Second, was long queues and unpredictable clients. Third, I was expecting something, but it didn't happen. Fourth, by the persons who are simply happy-go-lucky, and Finally, I lost something that is very important! "RAWR!"

Still, on the brighter side of this day, I am happy because I was entrusted with doing tasks alone. In short, my mentor/s are gaining their trust in my skills and abilities. I was also becoming more comfortable in my duties and I get along with my mentors.

10 Days has passed, 4 days to go.

ALL IN ONE DAY: The series (Kabanata IX)

Day 9

June 1, 2010

What I did today:

• Round checked LCD Monitors around the training center
• Handled and queued Technical Support Calls
• Assisted troubleshooting and replacing printer
• Assisted in Production of Media
• Assisted in Installing UPS
• Reset the Wireless Router
• Set-upped PC
• Help desk

More challenging tasks today.  I had a good time performing my tasks and I am also gaining a lot of confidence for I am getting more familiar with the field I am heading in the future. 

While I am writing this post for this blog, I am experiencing  a mild headache, maybe due to changing weather conditions and I think my body misses the work. Furthermore, I am still recovering from the weekend slumber and the stress that schoolworks gave. More Adjustments to go!

My co-intern just had his last day at the office. Good Job! See you soon!

I had a really hectic schedule but some folks would think that writing this post is just a waste of time. Yes, it eats up a parcel of my precious time, but this art of writing helps me to express what I feel and share my experiences with the whole world. 

ALL IN ONE DAY: The series (Kabanata VIII)

Day 8


May 27, 2010


What I did today:

• Handled and queued Technical Support Calls
• Assisted troubleshooting and fixing map network drives
• Handled signing of acknowledgments and distribution of receipts
• Round checked LCD Monitors around the training center
• Set-upped PC
• Wrapped Monitors and PC units
• Tested and Labelled Headphones
• Assisted in inventory of Packaged PC and Monitor units
• Checked PC Specifications 
• Installed software
• Clerical Duties

Busiest day so far again. If you read my checklist, i changed it into bullets because it is not done on a certain order and what you have just read is the revised activities that commenced earlier this day. I changed it into a more specific description just to be concise. 

Going back, this day was colder than the previous ones. The rain also fell hard this morning but fortunately, it did stopped when we arrived at the office. 

Conclusively, I handled more activities now. I was confident now at my duties. I owe some of these training to my mentors, supervisors, as well as my co-intern. I think what I do lack now is communication skills. But, there is a sure room for that in the future. But for now,  I think I should enhance more my skills and abilities and learn more from my present environment.

AMA Computer University (First Trimester '10-'11)

To all AMA Computer University (Project 8, Quezon City) Students:

4th of May 2010: marks our opening of classes. Pack up your bag, prepare your outfit and brace yourselves for tomorrow will be the official start of the first trimester. Do not forget to bring you Certificate of Registration (COR) and some papers. (If they require you to do so) 

Freshmen: Be ready to meet some new friends and expose yourselves to the place you will be in the succeeding years. Join organizations of your preference, which will be your Ates' and Kuyas' inside the school premises and will also give you some helpful tips and advices you need in college. Be sure to make this day unforgettable. God Bless you guys!

Seniors: Be ready for a huge surprise! Hope for the best!

"God bless us all!"

ALL IN ONE DAY: The series (Kabanta VII)

DAY 7 


May 25, 2010

What I did today:
            1. Attend to calls for support
            2. Round check on all LCD Monitors
            3. Wrap PC
            4. Check and Verify System Unit Specifications
            5. Set-up PC
            6. Technical Support
            7. Install Software/Applications
            8. Industrial Duties


"I had so much to tell that I need to divide it into two parts (ready?)"

BAD: At one point, why do I need to mention the worst part first? This is because of the good and better things that happened later on. (So let's see) I had to commute early because of some matters. In fact, this is my first time to go to the office just by myself. I was really frustrated that I made a wrong decision not to stop at one station and that led me to walking for several blocks to reach that other station. I was really perspiring at that moment. When the train had arrived, someone or "they" pushed me harshly just to sit to better seats. I thought afterwards, why do they need to do that, if they can perform it in a well-organized manner.

BETTER: Surprisingly, I arrived earlier than others. (I thought I would be late for the first time!) Today has less calls and more engaging activities, which I prefer most. If you will re-read my checklist, This, so far is the busiest day. I am glad that I handled calls better than the last time, I also get to finish my tasks faster than my average time. I also experienced my first unattended technical support, which I am really proud because of this achievement. I also got my personal computer unit and hopefully in the future, my account. I experienced the LOVE which stands for "Love Of Vending Experience" twice. And even though I departed later than my usual time, I am still overwhelmed and ecstatic about the great things that happened to me this day. Thank You God!

ALL IN ONE DAY: The series (Kabanata III)

DAY 3


May 19, 2010

What I did today:
     1. Attend to calls for support
     2. Troubleshoot PC
     3. Assist in Technical Support
     4. Repackage and Deliver PC

I was getting used to what I am doing, although I need more training and coaching on the side with the help of my mentors. I love my coffee breaks at the afternoon, where I can take a break and have a chance to sip through some warm and freshly brewed coffee. "delicioso!" I also had good times with my co-intern who smartly shared some tips and tricks and some good laughs on the side. Although today's work is exhausting, I was really happy that I get to work with these things. I'm learning more that what I gained from school indeed. Truly, "Experience is the best Teacher".

ALL IN ONE DAY: The series (Kabanata II)

DAY 2


May 18, 2010

What I did today:
1.Random Rounds for Maintenance and Support
2.Assist in Troubleshooting & Testing
3.Assist in Telecommunications Support
4.Attend the Calls for Technical Support
5.Assemble and Troubleshoot PC

I was still adjusting to my new environment but I think I performed way better than I did yesterday. My co-intern also helped me with everything that I need to know. There were additional tasks that I need to do and more responsibilities to be handled. I was in my office attire today and I felt I was really working, which is a good thing which means I enjoyed everything that I was doing. However, I was still frustrated with the PC.  I hope I can finish it tomorrow. 

ALL IN ONE DAY: The series (Kabanata I)

DAY 1    

May 17, 2010

What I did today:

1.  Orientation about the company and my tasks as an intern

2.  Observation and Familiarization with the workplace and the staff

3.   Attend the Calls for Technical Support

4.   Assemble and Troubleshoot PC

5.    Industrial Activities

Today was a fine day. I was really enthusiastic and excited to work for the company. It was a bit exhausting and very uneasy because it was my first day but I really enjoyed the whole experience.